Privacy Policy

1. Information We Collect

1.1 Personal Information: When you use the App and/or register an account, we may collect the following personal information from you:

• Name: We collect your name to personalize your experience within the App and Website.
• Email: We collect your email address to communicate with you, provide updates, and send important information related to your account.
• Mobile Phone Number: We collect your mobile phone number for account registration, verification, and order fulfillment purposes.

1.2 Payment Information: If you make purchases through the App, we use a third-party payment processor, Stripe, to handle payment transactions. We do not collect or store your payment card details. Please refer to Stripe’s privacy policy for more information on how they handle your payment information.

1.3 Usage Information: We may collect information about your use of the App and Website, such as your interactions, preferences, and settings. This information helps us improve and personalize your experience and enables us to provide better customer support.

1.4 Device Information: We may automatically collect certain information about the device you use to access the App, including the device type, operating system, unique device identifiers, IP address, and mobile network information. This information is used for analytics, troubleshooting, and security purposes.

2. Use of Information

2.1 Personalization We use your personal information to personalize your experience within the App and Website, including tailoring content and recommendations based on your preferences.

2.2 Account Registration: We use your name, email address, and mobile phone number for account registration and verification, allowing you to access and use the features and services provided by the App.

2.3 Order Fulfillment: If you make purchases through the App, we use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.4 Communication: We may use your email address and mobile phone number to send you important updates, notifications, promotional offers, and other relevant information related to the App and Website. You can opt-out of marketing communications at any time by following the instructions provided in the communication.

2.5 Analytics: We may use aggregated and anonymized data for analytical purposes, such as understanding user behavior, improving our services, and enhancing the performance of the App and Website.

3. Disclosure of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating, maintaining, and enhancing the App and Website. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purposes.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government agencies).

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you and obtain your consent if your personal information is to be used in a manner different from what is outlined in this Privacy Policy.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Links to Third-Party Websites

The App and Website may contain links to third-party websites or services that are not operated or controlled by Team Play. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children’s Privacy

The App and Website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us using the information provided in Section 9.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised Privacy Policy on the Website or through other appropriate means. Your continued use of the App and/or Website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@teamplay.work

Address: Avalon Castle, #1 Jln Carmazzi, Br Mawang Kelod, Ubud Bali, 80571, Indonesia

Please allow reasonable time for us to respond to your inquiries.

Thank you for choosing Team Play!